Privacy Policy

1. Data Collection

We collect and process the following types of data to provide our AI Brand Visibility Platform:

• Account and business information
• Brand and competitor information for visibility tracking
• AI platform monitoring data and citation metrics
• Usage patterns and platform interactions
• Content signals and visibility indicators
• Performance analytics and reports

2. How We Use Your Data

We use your data to provide and improve our AI Brand Visibility Platform:

• Monitor your brand visibility across AI platforms
• Track citations and mentions in AI-generated responses
• Analyze competitor visibility and positioning
• Generate visibility reports and insights
• Improve platform functionality and accuracy

3. Data Security

We implement enterprise-grade security measures including:

• End-to-end encryption for data transmission
• Secure cloud infrastructure
• Regular security audits
• Access controls and authentication
• Data backup and disaster recovery

4. Data Retention

We retain your data for as long as needed to provide services and comply with legal obligations. You can request data deletion, subject to legal and technical limitations.

5. Third-Party Integrations

Our platform may integrate with third-party services. We ensure these partners maintain appropriate security standards but are not responsible for their privacy practices.

6. GDPR and International Data

We comply with GDPR and other international data protection regulations. Data transfers outside the EU are protected by appropriate safeguards.

7. Contact Us

If you have any questions about our Privacy Policy, please contact us at privacy@genmark.ai